2D1N Relax @Lotus Desaru Beach Resort & Spa

All reservations are subject to availability. Reservations made on this site are considered conditional until a confirmation number is given to the guest to substantiate the reservations by email or fax. The hotel may, from time to time, communicate with the guests, to re-confirm the reservations and to prevent any simulated bookings.

In the event that the hotel, for reasons beyond its control, need to reject or change a confirmed reservations it will use all reasonable attempt to facilitate the circumstances however if no alternative is provided to the Client, the hotel will return any deposit made and considered it cancelled. This is the limit of the hotel's liability.

Any cancellation received within 7 days prior to arrival date will incur the full booking charges. Failure to arrive at the Resort shall be treated as “No-Show” and no refund will be given.

If any refunds is required in the event of cancellations made 7 days prior to arrival date,shall be credited to your card account within 10 business days.Cancellation request submitted before the cancellation due date, there is a administration and banking charge.

Amendments & modifications are not allowed once booking is confirmed.