- Medication such as headache tablets or altitude sickness tablets
- Tissue paper / Toilet roll
- Sunblock lotion, lip gloss, plasters
- Insect repellent / Mosquito Oil
- Camera with waterproof bag
- Sandals / Slippers
- Plastic bags

- Climbers who reach Timpohon Gate after 16:30 Hrs will be imposed a fee of MYR 15 per hour per guide and need to pay directly to mountain guide on the spot.
- Tipping is like giving a hug. Although it’s never expected, it’s always very much appreciated.
- Do take note that your Passport or MYKAD will be required for verification during registration at the Kinabalu Park office. Please bring it along with you.
- Standard check-in and check-out times for most hotels & resorts are 1400 Hrs & 1200 Hrs respectively. However, check-in & check-out times may vary depending on each accommodation. So kindly check with us to get accurate check-in & check-out times of your accommodation.
- Effective as of 1st September 2017, the Tourism and Culture Ministry of Malaysia will be implementing a Malaysian Tourism Tax (TTX). Foreign tourists will be required to pay a flat rate of MYR 10 per room per night regardless of accommodation star level. The TTx is to be paid upon check-in. Malaysians or permanent residents residing in Malaysia are exempted from TTx and is required to present a valid identification upon check-in for the exemption.

- Our friendly guide will meet you at your hotel lobby / greet you at the airport arrival hall with a placard bearing your good name. Should you encounter difficulties in locating our guide, you can call our hotline number/s stated in your itinerary for further assistance.
- We do not recommend climbers to catch your flight on the same day you descend the mountain due to possible delay from injuries, tiredness and/or bad weather and traffic conditions.
- For 2-Day 1-Night packages, transportation will be arranged for Pick-Up from your Hotel between 06:00hrs - 07:00hrs. Our team will advise your Pick-Up time one (1) day before your departure. Kindly request your hotel for early or packed breakfast on the day of your tour.
- Add MYR 30 nett per person per way for transport to/from locations outside Kota Kinabalu city (e.g. Beringgis Beach Resort/Langkah Syabas Beach Resort / Papar / Kinarut Area).
- All transportations are based on Seat-In-Coach. This is a transfer service in which clients share their vehicle with other clients. This is a door-to-door service with multiple pickups & drop-offs throughout the journey. Do expect some short waiting time.
- After descending to Kinabalu Park HQ, climbers are subject to pre-determined pickup time set by us with the last transport returning to Kota Kinabalu city latest by 1800hrs. We will ensure your possible wait of not more than 2 hours at Park HQ. However, if you missed the last transport (which is unlikely) or wish to depart at your own preferred timing, we can arrange a vehicle for private transfer for you (Subject to availability). Please understand that the surcharge for any private transfer will have to be borne by you.
- Private Transfer Surcharge: - MYR 250/vehicle/way
- Our group rates are quoted without deviation, which means we provide only one return transfers for your group. If your group requires more than one return transfers, additional transfer charges may apply.
- Baby Car Seats (for infant aged 0-2) and Child Booster Seats (for children aged 3-11) are available for rental. Please check with your tour consultant for availability.

- Climbers who reach Timpohon Gate after 16:30 Hrs will be imposed a fee of MYR 15 per hour per guide and need to pay directly to mountain guide on the spot.
- Tipping is like giving a hug. Although it’s never expected, it’s always very much appreciated.
- Laban Rata Resthouse does NOT provide boiled water for drinking/refill to climbers. Coffee & Tea will only be provided complimentary during Breakfast & Supper. However, mineral water, coffee, tea, and other hot drinks and Soft Drinks are still available for purchase at the Grocery Counter (Laban Rata Resthouse).
- Pendant Hut provides filtered hot water for drinking/refill to climbers.
- Standard check-in and check-out times for most hotels & resorts are 1400 Hrs & 1200 Hrs respectively. However, check-in & check-out times may vary depending on each accommodation. So kindly check with us to get accurate check-in & check-out times of your accommodation.
- This accommodation is very basic. No rooms are available inside the lodge – hence, you are required to sleep in the open common living hall alongside with other climbers and should expect little to no privacy. Also, do note that this lodge does NOT have a restaurant. All climbers are required to walk to Laban Rata Resthouse for meals and drinks.